Patient Safety

Thank you for choosing Newington Dental Care. As we are currently dealing with the COVID-19 pandemic, we have implemented changes and additional precautions in place following the guidelines of the Australian Dental Association. The following information is provided to help prepare for your appointment.

Prior to your appointment please:

• Fill in the New Patient form and Privacy policy attached, return via email as we aim to limit contact. • It is essential that if you or any family members are showing any cold or flu symptoms, please call 9748 8300 to reschedule your appointment.

On the day of the appointment:

  1. Wearing a protective face mask is required upon entry to the building and our surgery. Once in our treatment rooms the masks can be removed and then worn upon completion of treatment.

  2. Entry to the practice is restricted to patients and one parent/guardian only. Our waiting area has a limit of 4 people at any one time.

  3. Please use our bathrooms (located on the right side of the NDC practice door on level 1) to thoroughly wash your hands prior to entering our practice or use the hand sanitiser located on our reception desk.

  4. Your temperature will be recorded. Appointments will be rescheduled via phone call if the reading is higher than 37.5 degrees Celsius.

  5. A pre-treatment antiseptic mouthrinse will be provided for you to rinse for 1 minute before treatment, and separate cup provided to spit into. The spittoon (rinsing bowl) will no longer be used. Aerosols (air droplets) are generated from some of our dental equipment (including dental handpieces and ultrasonic handpieces used for cleans), which increases the risk of spreading COVID-19 virus. A rubberdam barrier is compulsory for any treatment where aerosol is generated. If we are unable to place the rubberdam, due to Level 2 restrictions, we may not be able to provide treatment or only temporary treatment will be carried out, which you will be required to return for permanent treatment once the restrictions have reduced further. We will be limited to treatment during this restriction period so it is important to look after your teeth and gums.

  6. Patients are required to bring their own sunglasses to wear at appointments.

  7. For payment, please use your card to tap under the reception shield. Payments can also be made over the phone using our card details.

  8. We are limiting the patients we see per day and appointments are now spread to allow spaces between appointments. Appointments can no longer be made in person as the pre-treatment phone consultation is required first.

Your safety is our number one priority.

Our staff are trained to provide high level of cross infection control to strict specification. All instruments are run through a thermal disinfector, a hospital grade instrument washer. This is then loaded into an autoclave (a high pressure steam steriliser) prior to their use. Where this is not possible, the instruments used are disposed as a single use item.The water that flows through our dental chairs and the practice is filtered by high grade microbial filters.

Our staff are also trained in advanced life support and attend yearly workshops on the management of medical emergencies and CPR. We are fully equipped with AEDs, emergency medications, and airway support adjuncts.

Patient Safety